Finova FX ensures a transparent refund policy, providing you with the option to request a refund if you are dissatisfied with our services.

For refund requests, please get in touch with our Customer Support team through any of the convenient methods listed on our contact page: We aim to review and respond to your request promptly, typically within 5 business days. Once the request is reviewed, the refund process usually takes a maximum of 30 days. It is important to note that refund requests cannot be considered for any violations of Finova FX Customer Agreement, Partner Agreement, or any other legal regulations. The same policy applies to any profits or losses resulting from your trading activities.

Please be aware that this refund policy may be subject to modifications or edits without prior notice. For any further assistance, you can reach us via our support email address at

Our Trading Platform

Trade on the Best &  Award-Winning  Trading Platform VertexFX

Trade on the award-winning MT5 platforms anywhere, anytime, and on any device. With over 15 years in the market, the seasoned MetaTrader platforms have won multiple awards and have become the go-to online trading platforms for traders across the globe.


What Our Clients Say

I've been trading with FinovaFX for over a year now, and I couldn't be happier. Their platform is top-notch, with fast execution and a wide range of trading instruments. The customer support team is always available and helpful. FinovaFX has truly helped me elevate my trading game

John Thompson | Full-time Trader